Internal Operations

Super Admin Panel

Manage sales pipeline, customer onboarding, renewal operations, pricing, and Stripe support diagnostics from one panel.

Dashboard

Renewals, email health, enterprise pipeline, webhook diagnostics

Operational Health

API, storage, email, webhook, release, and support thresholds
Component Status Metric Message Action

Analytics

Downloads, activations, conversion, renewals, and source attribution
Breakdown Top Values
Export Summary CSV Export Raw Events CSV

Provision Customer

Create customer, configure plan, issue key, send email

Renewal Ops

Expiring-soon queue and reminder sends
Customer Plan Expiry Binding Reminder Action

Failed Email Retry Queue

Retry activation or renewal emails after delivery failures
Customer License Last Failure Email Type Action

Customers

Existing customers, lead notes, pipeline tracking, device release
Customer Company Plan Pipeline License Email Lead Notes Action

Customer Detail

Profile, licenses, devices, subscriptions, email, support, and audit trail

Select View Detail from a customer row.

Support Tickets

Create, assign, schedule follow-up, prioritize, and close support work
Ticket Customer Status Priority Follow-up Assigned Action

Website Inquiries

Lead notes, enterprise stages, conversion to customer
Lead Subject Message Plan Interest Pipeline Lead Notes Status Action

Support Ops

Webhook health and last-event diagnostics
Received Event Status Context Message

Release Manager

Upload installer, publish stable release, drive desktop update awareness
Version Status File Update Policy Checksum Published Action

Audit Log

Sensitive admin actions and release operations
Time Actor Action Entity Reason

Website CMS Controls

Homepage, download copy, support details, notices, and FAQs

Pricing Configuration

Public website pricing reads this configuration live